Call us : +66(0)8 4115 8210,  08 4115 8210
Line open 08.00 – 20.00 Thailand time
Place booking with us here
Our hotline will be closed on Sunday 23 Nov 2013 1.00 am – 6.00 pm Thailand time. Please use our booking form or email us to contact. We’re sorry for any inconvenience.
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Service details
Please click to see the details of our service. If you still have questions please write us at thaihappytaxi@gmail.com
Meeting Point
Please meet the driver at Suvarnabhumi Airport Information counter (near exit gate 3 on arrivals level (2nd floor)). When you finish your immigration and baggage claim, just walk into the arrivals hall and go to the area in front of the Airport Information counter and gate 3. The driver will be holding a signboard with your name and waiting for you there.
Suvarnabhumi Airport level2
The location of Suvarnabhumi Airport Information counter, located near arrivals exit gate 3
Suvarnabhumi Airport level2
Suvarnabhumi Airport Information counter
Suvarnabhumi Airport level2
Pick up area (blue area) in front of the counter where the driver will be holding a signboard with your name and waiting for you. Notice exit gate 3 is in the back
Suvarnabhumi Airport level2
Another view of the pick up area (blue area) when look in from exit gate 3
Please meet our driver at:
- International arrivals: gate 3, terminal 1 (International terminal)
- Domestic arrivals: gate 11, terminal 2 (Domestic terminal)
The gates are on arrivals level (ground floor). When you finish your immigration and baggage claim just walk into the arrivals hall and go to the respective gate, no need to take any stairs or switch terminals. The driver will be holding a signboard with your name and waiting for you in front of the gate.
Suvarnabhumi Airport level2
For international arrivals, please meet the driver at arrivals exit gate no 3, terminal 1 (International terminal)
Suvarnabhumi Airport level2
For Domestic arrivals, please meet the driver at arrivals exit gate no 11, terminal 2 (Domestic terminal)
Please be ready for the driver at the main reception area in the lobby at the appointed time.
Please be ready for the driver at the appointed time. He will ring the bell or give you a call when he’s out front.
Please call our service desk +668 4115 8210 (local 08 4115 8210) if you need assistance during pick up to find the driver
Payment terms
Our accepted modes of payment are:-
  • Cash payment to the driver
  • Advanced credit card payment (fees applied)
  • Bank transfer
Our rates are all inclusive with no extra charges. Driver fee, tolls, fuel, parking and taxes are included.
We require partial reservation payment (normally 10%-20% of total) for the followings:-
  • Late evening and early morning pick ups (22.00 -08.00)
  • Advanced booking over 1 month (to lock rate)
  • Multiple-day booking (to reserve vehicle)
Bangkok Pick up and drop off zones
Please note Central Bangkok zone in green. Pick ups and drop offs outside Central Bangkok have additional fee.
Bangkok Pick up and drop off zones
Vehicles
All vehicles are new, in excellent condition, with seat belts and air conditioner.
Change & cancellation policy
Change

More than 24 hours before the trip: no charge. (One time only. Subsequent changes will incur 300 Baht change fee).

Less than 24 hours before the trips: 300 Baht change fee.

Cancellation

More than 1 week before the trip: full refund

6 days – 48 hours before the trip: half refund

Less than 48 hours before the trip: no refund

Reservation payment

One week or more before the trip: refundable

Less than one week before the trip: non-refundable

Change
Once the trip detail is agreed upon we reserve the right to see if we can accommodate change requests. If we can accommodate, change fee of minimum 300 Baht per change will apply (depending on the scope of change). Changes less than 48 hours before the trip can't be accommodated.
Cancellation
Reservation payment on private driving tour is not refundable.

Insurance
We’re covered with full public liability insurance in the case of accidents. However all visitors to Thailand should purchase travel insurance to cover themselves for the duration of the trip.
Forgotten items
Upon arriving at your destination please make sure to take all your belongings with you. The driver will take other guests after dropping you off and we cannot be held responsible for any forgotten items left in the vehicle.
Baby/child seats
Top quality baby/child seats can be arranged upon request at 300 Baht per seat per trip. Please let us know the age and weight of the child when making booking.
Safety Chair
Dogs/other pets
We welcome dogs and pets on our vehicles at reasonable extra charge on the condition that they are used to travelling, don’t get car sick, and don’t make a mess. We will inform you for the extra amount when confirming booking.
Our notice
Our customers are special and we at Thai Happy Taxi will always try to provide best service to every one of them. However we reserve the right to refuse service to rude customers.